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Frequently Asked Questions
Quick answers about quotes, collections, what we take and where we work. Cannot find yours? Message us and we will reply within 30 minutes.
Quotes and Pricing
How quickly will I get a quote?
We aim to send your free quote within 30 minutes of receiving your request. Send photos and your Eircode on WhatsApp for the fastest reply.
Is the quote really free?
Yes. Every quote is free and with no obligation. You only pay if you accept the quote and book a collection.
How is the price worked out?
It depends on the type and amount of waste, where it is located and how easy it is to reach. Photos let us give you an accurate price up front.
Will the price change on the day?
No. The price we quote is the price you pay, as long as the waste matches what you showed us.
Do I need to send photos?
No, but photos help. Without them, describe the waste as clearly as you can and we will confirm the price before we come.
Booking and Collection
Can you collect the same day?
Often yes. Same day collection is available in many cases, depending on our schedule and your location. Ask when you request your quote.
Do I need to be home?
Not always. If the waste is outside or easy to reach, we can collect while you are out. Tell us how to access it when you book.
Do you do the lifting?
Yes. Our team loads everything, including heavy and bulky items. You do not need to move anything.
Can I change or cancel my booking?
Yes. Just let us know as early as you can and we will rearrange or cancel with no fuss.
What We Collect
What types of waste do you take?
Household rubbish, garden waste, furniture, appliances, shed and garage contents, builders waste and commercial waste.
Do you clear whole properties?
Yes. We handle full house, garage, shed and garden clearances as well as single items.
Is there anything you cannot take?
Some hazardous materials, such as asbestos, chemicals and gas bottles, need specialist handling. Ask us if you are unsure and we will advise.
Do you work with businesses?
Yes. We collect from shops, offices, landlords and builders, as a one-off or on a regular basis.
Areas We Cover
Which areas do you cover?
We serve Waterford, Kilkenny and Wexford, including the surrounding towns and villages.
What if my town is not listed?
Send us your Eircode. If we can reach you, we will confirm straight away.
Recycling
What happens to my waste?
We recycle, reuse or recover as much as possible and send only what is left for disposal, keeping waste out of landfill.
Can usable items be reused?
Where items are in good condition we aim to reuse or pass them on rather than dispose of them.
Still have a question?
Send us a message with a few photos and your Eircode. We will answer your questions and send a free quote within 30 minutes.